A provider’s registered status will be maintained annually through the payment of the annual registration renewal fee by 31st January of each year.
TNQAB will undertake an annual collegial monitoring visit to the provider. The main purposes of the Provider Annual Monitoring are to:
- Confirm the ongoing operations of a registered PCET provider, including the updating of the provider’s key personnel, contact details, selected policies and their implementation, and other information and data relevant to the provider.
- Inform TNQAB of the improvements made by a PCET provider in relation to maintaining and meeting the requirements of the Quality Standards.
- Inform TNQAB of the PCET provider’s planned improvements for the coming year.
- Provide TNQAB with an overview of the risks and challenges faced by providers, in order for TNQAB to support the PCET sector to address these risks and challenges,where applicable.
- Maintain good relations and collaboration between TNQAB and PCET providers including gathering feedback on their interactions between TNQAB and providers.
- Provide TNQAB with a comprehensive view of the operations, improvements, and challenges of the PCET sector which in turn is reported back to the sector as a PCET Annual Report.
- During the visit, TNQAB will ask the provider a series of questions related to meeting elements in the Quality Standards. However, the intent is to build trust and communication between the provider and TNQAB, so efforts should be made to resolve any concerns through dialogue.
The annual monitoring visit will explore the ways the provider is meeting aspects of Quality Standards 1.3 and 1.4.
If TNQAB finds any significant issues that cannot be resolved in dialogue with the provider, it will report these to the Board of TNQAB. A provider must provide data annually to TNQAB, in the format required and with all information. A refusal or inability to provide these data
may lead to an intervention or compliance notice by TNQAB.