Formal Student Complaint Form About a PCET Provider

PCET Provider Name / School Name (Hingoa 'o e ako'anga )

2. Your Details (Fakaikiiki fekau'aki mo koe)

You must provide this information in order for TNQAB to consider your complaint. If the complaint is from a group of students, please provide the details of the primary contact person.

Kuo pau ke ke fakakakato mai 'a e ngaahi fakaikiiki koeni kae toki lava 'ehe TNQAB 'o ngaue ki ho'o launga. Kapau koe launga mei ha tamaiki ako, kataki 'o tuku mai 'a e hingoa moe fakaikiiki 'o e tokotaha ke fai kiai 'a e fetu'utaki.

3. Complaint Details (Ngaahi fakaikiiki fekau'aki mo ho'o launga)

Write the details of your complaint as clearly as possible below. Try and give specific examples that support your complaint and provide facts such as dates, times and places.

Fakamatala'i mahino mai 'a e fakaikiiki ho'o launga. Fakakau mai mo ha ngaahi fakamo'oni ke poupou'i 'aki ho'o launga, kau kiai 'a e 'aho, taimi mo e feitu'u.

4. Supporting Documents

Attach any documents that support your complaint and list these below. Depending on the nature of your complaint you could include copies of the provider's response to your complaint, other correspondences regarding the complaint, notes from meetings, publicity material, receipts etc.

Fakakau mai ha tatau 'o ha ngaahi fakamatala pe fakamo'oni 'e tokoni ki hono fakamo'oni'i ho'o launga. Fakatatau ki he natula 'o ho'o launga, te ke lava 'o fakapipiki mai ha tatau 'o ha tohi mei he ako'anga fekau'aki mo e launga 'oku ke fakahoko mai, pe ko ha miniti mei he fakataha mo e ako'anga pe ko ha tali totongi 'o ha me'a na'e totongi.

Max. file size: 150 MB.

5. Authorisation

You must sign this in order for TNQAB to consider your complaint. Please tick YES or NO then sign below.

Kuo pau ke ke fakamo'oni i he launga ni kae toki lava 'o ngaue kiai 'a e TNQAB. Kataki 'o fakatonuki 'a e 'Io pe 'Ikai pea ke toki fakamo'oni mai 'i lalo.

I confirm that I have attempted to follow the internal complaints procedure of the provider and have given it the opportunity to resolve my complaint before submitting this complaint to TNQAB.
'Oku ou fakapapau kuou 'osi muimui pau ki he founga launga 'a e ako'anga pea na'a ku feinga ke mau ngaue fakataha ke fakalelei'i 'a e palopalema koeni ki mu'a peau toki fakahoko mai 'a e launga ni.
I have attached a copy of the outcome of my formal complaint to the PCET provider.
'Oku ou fakakau heni 'a e ola 'eku launga ki he ako'anga.
I authorise TNQAB to inform the tertiary organization of my name.
'Oku ou fakamafai'i 'a e TNQAB ke fakaha hoku hingoa ki he ako'anga 'oku ou launga'i.
I authorise TNQAB to release a copy of this form and documents I have supplied to the tertiary organization.
'Oku ou fakamafai'i 'a e TNQAB ke tukuatu ki he ako'anga 'a e tatau 'o e ngaahi fakamatala kuou fakakau 'i he launga ni.
I authorise TNQAB to proceed with investigating my formal complaint.
'Oku ou fakamafai'i 'a e TNQAB ke nau fakahoko 'a e fakatotolo mo e fekumi ki he mo'oni 'o e launga ni.
Max. file size: 150 MB.
DD slash MM slash YYYY